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Tuesday, July 10, 2012

Business Predictive Dialing Services: The New Phone Company Option

By Randy W. Willeford


If you are one of the many small business owners that is exhausted of local phone companies hidden fees and few features, then start looking into virtual call center services from cloud-based phone providers. As long as your company has high speed Internet access you can benefit from virtual phone abilities and all the features that come with it. While you might be thinking that you can't afford to switch your phone service provider, many business professionals are shocked to find that switching can actually save them money each month.

The ability to personalize your communication system through predictive dialing features, is one of the main reasons why business professionals select cloud-based phone service over the local phone company. One benefit is the unified message center, that allows professionals to organize their phone calls, faxes and e-mails together so that you never miss a message. With the text to speed tool you can customize the message you provide to your client's incoming calls all you have to do is type out the message. You can streamline the method that messaging occurs in your company with intelligent recognition, which matches the message the client leaves with their contact information, which is just another feature offered.

What most business professionals appreciate about cloud-based phone service is not only that they can choose a plan that is appropriate for their business, but you never pay for more services than you need. This ensures that you get the internet-based calling plan you need and don't have to worry about paying unwanted monthly fees or more for the features within your plan. Additionally, with virtual phone system capabilities you also are guaranteed a clearer and crisper sounding call than any local phone company can give.

If you're worried about installing predictive dialing services while your business is operational, this should not be of concern in your decision to switch from a local phone company. In fact, easy integration of virtual phone systems allows you to control and install your system from a website alone, so there is no scheduling a service tech to come to your business. There is no need to purchase additional tools, nor wait for any to arrive in the mail, as long as you have high-speed Internet access you are set.

Lastly, you can maintain your phone number when switching to cloud-based phone service, so you never miss a client, even if they call while you are in transitioning.




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