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Monday, November 19, 2012

Your Business Can Grow With The Help Of A Cloud Telephone

By Cale D. Corkery


If you are like most other business owners you probably have a lot invested in your business, which leaves you wondering if a cloud telephone system would be the right choice for your business. Are you looking to cut expenses, save money and make sure your company makes use of the newest current technologies? A positive answer for any one of those questions indicates you should read on to discover more.

You will be impressed at how much more your communications system is allowed to do when the new cloud telephone is employed. This can help you provide excellent customer service that is important in every business as you take your business to a new level to retain satisfied customers who keep returning and assist the success of your business.

Here is a closer look at some of the great benefits and available features with this type of system. One benefit with this service is that your calls are instantly routed to the individual or department while voice mail alerts are received in a timely manner. You have various options for routing and handling all of your incoming phone calls. You can easily and conveniently transfer calls throughout your office. Your business will advance to the next level with excellent customer service when you decide to go with a virtual phone service that uses advanced technology with intuitive and innovative features.

Effective communications is an integral part of the success for any business, and the many available features contribute to the efficiency of your communications. Some of these features include customer pleasing options like automated menus for incoming calls that are based on the number that was dialed. Calls are immediately directed to the correct place with this option avoiding being handled by a switchboard operator or being placed on hold during a transfer. You have an option of adding multiple levels of menus with specified greetings including options for the caller to either speak or dial their menu selection.

Easy conference calling features are attainable along with calls that can be placed on hold permitting everyone in the cloud phone system to see them along with being aware of how long they have been waiting. This alone can help prevent disgruntled customers who otherwise might be left on hold for an extended period of time without receiving a response or acknowledgment. This can be a great decision to help your business succeed while increasing efficiency, saving money and helping satisfy customers.




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